Shipping Policy
We have a standard shipping rate of AUD$15.00 that applies. We believe this makes it easy for our customers.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-10 days from the date that we advise it has been shipped.
Please kindly note, Delivery Time= Processing Time + Shipping Time
Verification
A confirmation email will be sent to you once the order is received. We begin preparing your order immediately after it is verified. It makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Processing Time
It normally takes 1-2 days for us to process your order. Please note that this does not include holidays and weekends.
Shipping Time
STANDARD SHIPPING (SHIPPING TIME: 4-8 DAYS)
EXPRESS SHIPPING : Currently not available
Notes:
1) Express Shipping is currently not available.
2) Shipping Time does not include a 1-2 business day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 21 days after you have placed your order, you must contact Customer Support within 90 days after your order was placed.
It takes about 6-10 days to arrive using Standard Shipping.